Shipping Policy

Thank you for choosing one of our handcrafted music boxes. We take great care in packaging and shipping each item to ensure it arrives safely and on time.

Shipping Rates

We offer First-Class Flat Rate Shipping on all orders within the United States.

• Flat Rate Shipping: Standard first-class rate applied at checkout

• Free Shipping: All orders over $99 ship free

Shipping rates are automatically calculated at checkout based on your order total.

Order Processing Time

All orders are processed within 2–3 business days.
You will receive a confirmation email when your order has shipped, along with tracking information when available.

Please note that we do not ship on weekends or holidays.

Estimated Delivery Times

First-class delivery generally takes 3–5 business days after processing.
Delivery times may vary due to postal service delays or high-volume seasons.

Packaging

Each music box is carefully packaged to protect the craftsmanship and delicate components inside. If your item arrives damaged, please contact us immediately with photos of the packaging and product.

Shipping Restrictions

At this time, we ship only within the United States.
If you require international shipping, please contact us for special arrangements.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please reach out to us with your order number. We will work with the carrier to resolve the issue.